Dell is exploring ways to branch out into on-site IT support and repair services.
The Round Rock, Texas-based computer maker is in talks with Reliable IT, Springfield, Va.; OnForce, New York; and ServicePower, Louisville, Ky., according to executives of the services companies. Reliable IT, in conjunction with OnForce, offers direct, nationwide IT services. ServicePower is a field-logistics automation company that optimizes the scheduling and deployment of field-service calls.
Dell declined to comment. However, a source familiar with Dell’s plans said the company is “very serious” about finding a way to add new revenue through services and isn’t ruling out any options.