11/29/2009

Office of Fair Trading drags Apple’s Ts & Cs into line

Filed under: Aviran Mordo @ 4:50 pm

Apple has agreed to alter its terms and conditions at the behest of the Office of Fair Trading (OFT).

The company has redrafted its Ts & Cs so that it now accepts liability for faulty or misdescribed goods sold from its website or the iTunes store.

The company has also agreed to make its terms consistent with the Distance Selling Regulations which, among other things, give consumers a seven-day “cooling-off” period in which to return any purchases for a full refund.

Apple must also ensure that its conditions are “drafted in plain or intelligible language” and that they “do not potentially allow changes to be made to products and prices after an agreement is made”.

 

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