Some Xbox 360 Buyers Reporting Crashes

Filed under: — By Aviran Mordo @ 8:32 am

Microsoft Corp. on Wednesday said some Xbox 360 owners are reporting problems with the new video game console that debuted in North America earlier this week.

“We have received a few isolated reports of consoles not working as expected,” Microsoft spokeswoman Molly O’Donnell told Reuters in a telephone interview.

Enthusiast Web sites such as www.engadget.com and www.xbox-scene.com as well as Microsoft’s own Xbox Web forum on Wednesday carried postings from Xbox 360 owners reporting that some systems had crashed during regular play as well as during online game play using the Xbox Live service.

Problems included screens going black and the appearance of a variety of error messages.

O’Donnell, who declined to say how many reports the company had received, said calls represent a “very, very small fraction” of units sold. The number of calls was not unexpected, she said.

“With any launch of this magnitude, you’re bound to see something happening,” she said.

O’Donnell said the best way to resolve the issues is to call 1-800-4MY-XBOX for trouble shooting. If that does not solve the problem, she said, Microsoft will repair or replace the unit.

Source: Reuters


One Response to “Some Xbox 360 Buyers Reporting Crashes”

  1. Mike Says:

    yea it happen with my 2 friends and school, they stayed home to play the xbox360 from school and they came back to the school tellin me and my other friends that there xbox 360 did not work, and the bad thing is that they sold out here.

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