H&R Block Mailing Reveals Customers’ SSNs

Filed under: — By Aviran Mordo @ 2:45 pm

Some H&R Block customers who received free copies of the company’s TaxCut software also had their Social Security numbers exposed, according to a company spokesperson.

H&R Block sent a letter to customers in late December saying that a tracking number used on packages containing TaxCut contained the customer’s Social Security number as part of a unique, 47-digit tracking number.

H&R Block blamed user error for the slip and said the number would be impossible to spot, and that no customer data has been lost or stolen as a result of the mistake, according to Denise Sposato, a spokesperson for H&R Block.

H&R Block learned of the slip-up in late December, after a customer informed the company that a unique ID that appeared on the package, above the mailing label, contained his or her Social Security number.

The number is used by H&R Block’s marketing department, Sposato said.

After learning of the mishap, H&R Block moved quickly to identify the source of the error and customers who were affected by it, Sposato said.

Source: eWeek


Leave a Reply

You must have Javascript enabled in order to submit comments.

All fields are optional (except comment).
Some comments may be held for moderation (depends on spam filter) and not show up immediately.
Links will automatically get rel="nofollow" attribute to deter spammers.

Powered by WordPress